---
title: "FAQ"
slug: "faq-webos"
updated: 2026-03-24T07:17:07Z
published: 2026-03-24T07:17:07Z
canonical: "support.visualart.com/faq-webos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.visualart.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

#### **WebOS Factory Reset Instructions:**

> ℹ️If the remote control is locked:
> 
> Hold down the Settings button on the remote control for 6-8 seconds to open the screen lock.
> 
> Unlock with 0000 or 000000, 1234 or 123456

Steps to perform a factory reset:

1. Navigate to Settings -> Admin.

2. Activate the Admin Menu. The PIN code is either 0000 or 000000.

3. Return to the Admin Menu. Factory Reset should now be available as an option. Select it and confirm.

4. The screen will turn off. Turn it back on using the power button on the screen or the remote.

5. Go to Settings -> Select OK / Start.

6. Follow the usual [installation guide](/v1/docs/lg-1) as described in the manual.

#### **Connect LG to Wifi:**

In order to connect to Wifi make sure you have an LG Remote available.

1. Start with holding down the Setting-button(⚙️) on your LG Remote
2. Enter the security code (000000)
3. Go to General > Network. LG General Setting
4. Go to Wifi Connection. LG Network Setting
5. Choose your desired wifi network and enter the password. LG Wifi Setting
6. Wait for the connection and restart the screen.
7. > [!TIP]
> Your LG screen is now connected to Wifi.🎉

#### **Keyboard commands:**

1. Arrow keys for navigation
2. Enter/Spacebar for selection
3. Esc key for back functions
4. Windows key/G for Home
5. F6 for Source menu

#### **Web engine:**

What browser version is my WebOs screeen running?

| Platform version | Release year | Web engine |
| --- | --- | --- |
| webOS TV 25 | 2025 | Chromium 120 |
| webOS TV 24 | 2024 | Chromium 108 |
| webOS TV 23 | 2023 | Chromium 94 |
| webOS TV 22 | 2022 | Chromium 87 |
| webOS TV 6.x | 2021 | Chromium 79 |
| webOS TV 5.x | 2020 | Chromium 68 |
| webOS TV 4.x | 2018~2019 | Chromium 53 |
| webOS TV 3.x | 2016~2017 | Chromium 38 |

![](https://cdn.document360.io/231da22e-dcc2-40d7-bdf4-66844e42b1fa/Images/Glossary/image-1756466681888.png?sv=2026-02-06&spr=https&st=2026-10-29T10%3A54%3A36Z&se=2026-10-29T11%3A54%3A36Z&sr=c&sp=r&sig=y6G2V6cMbMLMGJ9KNOVA0sj%2Fo2cJoa2gjF6sN8Hqj2c%3D)

![](https://cdn.document360.io/231da22e-dcc2-40d7-bdf4-66844e42b1fa/Images/Documentation/image(266).png?sv=2026-02-06&spr=https&st=2026-10-29T10%3A54%3A36Z&se=2026-10-29T11%3A54%3A36Z&sr=c&sp=r&sig=y6G2V6cMbMLMGJ9KNOVA0sj%2Fo2cJoa2gjF6sN8Hqj2c%3D)

![](https://cdn.document360.io/231da22e-dcc2-40d7-bdf4-66844e42b1fa/Images/Documentation/image(267).png?sv=2026-02-06&spr=https&st=2026-10-29T10%3A54%3A36Z&se=2026-10-29T11%3A54%3A36Z&sr=c&sp=r&sig=y6G2V6cMbMLMGJ9KNOVA0sj%2Fo2cJoa2gjF6sN8Hqj2c%3D)

![](https://cdn.document360.io/231da22e-dcc2-40d7-bdf4-66844e42b1fa/Images/Documentation/image(268).png?sv=2026-02-06&spr=https&st=2026-10-29T10%3A54%3A36Z&se=2026-10-29T11%3A54%3A36Z&sr=c&sp=r&sig=y6G2V6cMbMLMGJ9KNOVA0sj%2Fo2cJoa2gjF6sN8Hqj2c%3D)